Enterprise & 3PL
Scale delivery. Keep control.
One operating layer for multi-origin shipment creation, live exceptions, recipient visibility, and performance.
- Enterprise fit
- Program-led
- volume, complexity, and service
- Technical onboarding
- Phased
- around systems and testing
- Operating relationship
- Defined
- around the program
Built for operational scale
More volume is not the hard part. More moving parts are.
Enterprise delivery adds origins, systems, teams, brands, service promises, and exceptions. The Hovership Platform brings them into one working model without asking you to give up the systems that already run your business.
- Connect the systems already running your operationUse supported API workflows for available rates, shipment creation, labels, tracking events, and exception webhooks—or manage shipments directly in the platform. Exact endpoints are confirmed during integration review.
- Configure every origin without losing the whole pictureSchedule pickups and organize reporting by warehouse while your team keeps one connected view across the operation.
- Operate the day while there is still time to actFollow delivery progress, surface exceptions, and give support teams the shipment context behind every status.
- Review performance at the level decisions requireMove from operation-wide trends to the shipments, service levels, and origins behind the result.
Product proof
Make the delivery promise measurable.
Performance should be more than a summary number. The Hovership Platform lets teams move from operation-wide trends to the shipments and operational signals behind them.
Enterprise accountability
Every delivery operation needs a clear owner.
Technology makes the work visible. Enterprise service defines who acts on it, how performance is reviewed, and what commitments govern the relationship.
- 01
SLA terms
On-time delivery, exception resolution, and API uptime commitments are defined during contracting.
- 02
Named ownership
The commercial and operating ownership model is defined around the people, systems, and service requirements of the program.
- 03
Exception escalation
High-severity events have a direct operating path instead of disappearing into a general support queue.
- 04
Business review
An agreed review cadence can connect delivery outcomes to the configuration and operating decisions behind them.
Enterprise programs
One operating standard. Shaped around the work.
One platform and a consistent account team can support distinct delivery programs without flattening their operational requirements.
- E-commerceHigh-volume parcel programs with recipient communication and delivery visibility built into the experience.
- Pharmaceutical & medicalTime-sensitive delivery workflows that require clear milestones, evidence, and operational follow-through.
- B2B distributionScheduled pickups, inter-facility movement, and multi-origin programs with reporting by operation.
- Freight & big-and-bulkyLarger-format delivery programs managed through the same Hovership account relationship and Hovership Platform operating view.
Common questions
Answers to the questions enterprise shippers and 3PLs ask most before they switch.
What's the minimum monthly volume to qualify for enterprise pricing?
There is no single public volume threshold. Enterprise fit depends on shipment volume, lane density, origin count, service mix, systems, operating complexity, and the program being designed. Our team evaluates those factors together and recommends the most appropriate starting point.
Do you offer SLA-backed contracts and dedicated account management?
Enterprise programs can include defined service levels, escalation paths, account ownership, and a business-review cadence. The exact commitments and operating model are negotiated around the services, lanes, systems, and requirements in scope.
Can the Hovership Platform integrate with our existing TMS, WMS, or ERP?
The Hovership Platform provides API keys, shipment workflows, tracking events, and supported webhooks that can connect with systems able to exchange the required data. Every TMS, WMS, ERP, and proprietary workflow is evaluated for interfaces, field mapping, security, testing, and implementation scope before a commitment is made.
How do you handle exception management at enterprise scale?
Supported exception events surface in the dashboard and can push to connected systems through webhooks, with event depth and timing varying by service and fulfillment path. Enterprise escalation terms are defined around the program, and performance review helps surface patterns that may need an operating change before they grow.
What does enterprise onboarding look like?
Enterprise onboarding is scoped around the creation method, systems, data mapping, pickup design, service requirements, testing, and lane qualification. Our team defines a phased plan after those dependencies are understood, then expands volume as the workflow and service are proven.
Do you support multi-warehouse and multi-origin pickup?
Yes. The Hovership Platform supports multi-origin programs through one account and operating view. Pickups, reporting, Hovership Delivery availability, and any origin-specific SLA terms are configured around the supported warehouses and lanes during onboarding.
Build the enterprise program
Put your delivery operation in one clear view.
Bring your origins, lanes, systems, service requirements, and operating questions. We’ll map the right Hovership Platform setup and Hovership Delivery program.